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Xyron design runner

Problems

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#1 Posted 01 September 2016 - 01:24 PM

angela.yockney
angela.yockney

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Hi, can any one help? My mum has a Xyron Design Runner which is leaking ink from every opening and seam in the docking station part of it. I don't think it has ever been used bar an initial play and has sat untouched on a shelf since she passed away last year. I have now inherited all of her craft stuff and am covered in black ink (as is the carpet, the cupboard, the shelf and the instructions it was sat on!), as I carefully picked it up to pack it. It has obviously been leaking for a while as the ink on the instructions is (vast) dry and the page has stuck together as it was folded 😕
I have googled just about every combination of Xyron design runner and 'leaks', 'problems', 'ink', 'troubleshooting' etc I can think of and nothing comes up.
Anyone?
Of all the things I've ever lost, it's my marbles I miss the most!

#2 Posted 01 September 2016 - 05:24 PM

Goose
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Hi and welcome to the forum.

 

Can only suggest you contact Xyron direct.

 

Try here    https://xyron.zendesk.com/home



#3 Posted 02 September 2016 - 02:37 PM

angela.yockney
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Thanks Goose, :-). I will give it another go, contacting them that is, I didn't have much success when I tried yesterday.

Edited by angela.yockney, 02 September 2016 - 02:38 PM.

Of all the things I've ever lost, it's my marbles I miss the most!

#4 Posted 02 September 2016 - 07:35 PM

Bigbunniesuk
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Ooh that sounds messy :(

 

What Goose suggested is the only contact details I've found too, but they do seem to answer questions eventually on there so good luck!




 

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