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Teddy816

Crafts Beautiful subscription

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Subscribed to Crafts Beautiful magazine on 31st May with free gift offer of a Tattered Lace Baby Blue die machine via Aceville Publishing. To date I have not received it. I have been in contact with Aceville via phone and email and told that a replacement would be sent out and I would receive it by the end of last week. It didn't arrive. Really annoyed as part of the reason I subscribed was the free gift. Anyone else had the same issue?

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Hi Teddy sorry to hear you are having problems.

 

Obviously nobody in the office at the moment.  If it doesn't arrive tomorrow let me know and I will chase it up with HQ for you

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The person I have contacted unfortunately is out of the office until wednesday (29th June) but hopefully we might be able to resolve thsi for you.

 

In the mean time if your gift arrives please let me know

 

Thanks

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Hello Teddy816 - I'm in the same situation as you. I've emailed the company and had a couple of replies, but am getting nowhere either. I wonder how many other new subscribers are in the same situation as us?

Thanks

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