Warped cuttlebug folder????? grrrrr, Craft Forum

Warped cuttlebug folder????? grrrrr -

pinkbubble

Posted: 13 June 2008 01:22 PM

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Has anyone heard of this?

I just bought a new cuttlebug folder and after one run through the bug it warped.

I have several other embossing folders, some that have been used numerous times, without even a hint of warping. I’m guessing that I should probably take this one back. It is almost as if the plastic has stretched in places.

I’m worried if I try to continue to use it the top and bottom parts of the folders will eventually not line up at all.

Have attached a pic of one of my normal but well used folders and also one of the
warped after one use folder.

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Boots the Monkey

Posted: 13 June 2008 01:49 PM

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Oooh I would take it back. Mine haven’t done this although my plates are “bent” but apparently this is normal

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witchqueen

Posted: 13 June 2008 01:52 PM

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I would take it back!

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pinkbubble

Posted: 13 June 2008 01:55 PM

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My plates had warped, but once I stared flipping them over, they were ok. Just so frustrating. This will be the 3rd crafty thing I have had to return in the last 6 weeks due to manufacturing faults!

My other problem is due to where I live, I have to drive 1/2hr or more to find any decent craft shops with cuttlebug products in stock.

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hunny

Posted: 13 June 2008 04:09 PM

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I’d take it back to - looks as if its been microwaved

If the shop was that far away, why not phone them first?

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tiggertastic

Posted: 13 June 2008 04:21 PM

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I would take it back, not seen one go like that before.

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Devonbunny

Posted: 13 June 2008 05:22 PM

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Ooer, I’ve not seen one go like that before hun, definitely return it!

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maggie50

Posted: 13 June 2008 07:07 PM

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Mine never done that and they been used lots hun

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Lollies

Posted: 13 June 2008 11:08 PM

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take it back

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pinkbubble

Posted: 14 June 2008 01:10 AM

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Thanks for the advice ladies! I will be contacting the store today.

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SassyC

Posted: 14 June 2008 06:22 AM

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Bit late replying but yes, definitely take it back but as advised ring first. It is your customer right to receive a refund or replacement (depending on the shops policy)on faulty/damaged goods. I’m sure you will have no problems.

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pinkbubble

Posted: 14 June 2008 09:26 AM

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I decided to take the folder back today as I have a very busy week nest week. Unfortunately they have no more of the tiny mosaic in stock, so I will wait until it comes in. On the plus side they had 30% of everything cuttlebug and sizzix…......so yep you guessed it, I couldn’t help myself, I just had to buy some more.
At $6 (3 pounds) each who wouldn’t! I bought mesh, congrats and baby. Now just to get off this forum and make something! :LOL:

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