Craft Forum

I can’t get it to work. Is anyone else having problems? It just keeps asking for my input, but I can’t find the images and printable elements. Where are they? Thanks.

debie, have just e-mailed someone with your query so hopefully can help. if not will contact Tanya Clark x

Hope someone can help you with this Debbie, good luck X

Thanks. Have now found some images and elements, but our computer is warning that if I open them, it will shut down our computer! Not sure if this may be extra security related, so will ask my partner tonight. We’ve had so many computer problems, that he may have fitted something to prevent this.

I have just PM’d Emily Davies as she is on and I want this to get looked into fr you Debbie

Hope you hear something soon hun x

Thanks. Didn’t get the chance to ask my partner as it’s the busiest month of the year for them and he didn’t get home till late. No idea what time he’s home tonight either…

Hope someone comes along and get pass it this mater on hun x

hello,

Sorry for the delay in coming back to you. The program shouldn’t really be asking for input at any particular stage. There are video tutorials at www.mycraftstudio.com under the support section or you can call mycraft studio us on 0800 954 0070 or email them at support@mycraftstudio.com detailing your query and they will be able to help you

kind regards
Andrea

thanks for your help here Andrea, really appreciate that thankyou, hopefully seaweed will get somewhere now x

I have just istalled this disc onto my laptop and can’t get it to load at all I just get an error message saying ‘requested registry access is not allowed’.  Has any one else had this problem or am I missing something that I should have done???  (My laptop runs windows 7)

i allready have my craft studio on my computer and had no problems uploading the free cd
hope you get it sorted

Thank you very much indeed, I’ll contact them about this.

Mine is ok too, had to go to my computer and program files to find the images x

I couldnt get it to work on my computer either, however I am lucky to have Paint Shop Pro and i was able to get the images opened in that

Thats great then rune, I used to have that but could never use it properly xx

I don’t have Paint Shop Pro. Have been a bit busy lately, plus distracted by family problems, so forgot to call them. Will email them.