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help please with downloading pics

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well, nothings working for me! Can't open the picture at all I can only get a preview and when I change the rename my piccie it still comes up with eg. bookmark.jpg.JPG Have no idea how to get rid of this JPG as it remains there. Our programme for opening up the pics in adobe photoshop is not working for some very odd reason and DH not sorted as he has no time right now so can not save as normally would do.


I am really ANNOYED with all this now! Hopefully I can get Hubby to show me and sort out what to do if I explain to him. Just really really really bugging me now!


Thanks for all your help Eve!



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