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knit&flee

Sew! mag - subscription help needed

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I got fed up of waiting in the end Goose, but thank you for passing this on for me. :) I really thought it would be a straight forward question for someone to answer. Such a shame the advertised subscriptions@aceville.co.uk e-mail address doesn't seem to be manned either - they must miss out on a lot of renewals. :-S Working for a large publishing company I'm fully aware of the importance of looking after customers and regular renewals - it's what keeps the industry going. Perhaps it's less important with magazines.

 

Severely unimpressed with the complete lack of response from the subs team and HQ. Let's hope they don't treat the rest of their subscribers like this. :-/

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