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Ultramum

Log in help

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Hi there

 

I've had an email from Clara Cluck to say that she can't log in as she has forgotten her password but when she asks for a new password it doesn't come to her email.

 

I've asked her to check which email she signed up with in case she's changed email addys. I have her present email addy and am waiting to see if she is happy for me to pass it on in a PM to one of the tech bods if that is of any help!

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Not yet - Clara has replied to me saying I can pass on her email addy if ne3cessary but it is still the same one as when she joined so that doesn't explain why the password reminders are not going to her ...

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